Política de Privacidad

1. El Alcance

Esta política describe los tipos de Datos Personales que la Empresa recopila sobre personas naturales, cómo los procesa, los comparte con terceros y los protege.

1.2 This Policy applies to information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly, or indirectly through additional information we hold or have access to.

1.3 Under this Policy, "processing" means any activity involving the use or collection of Personal Data, including its management, structuring, and storage.

Our services are intended for the general public and are not designed for use by anyone under the age of 18. We do not knowingly seek or collect information from minors. We do not intentionally permit minors to use our services. If we become aware that we hold information relating to a minor, we will delete it as promptly as possible.

2. Qué Datos Personales Tenemos Sobre Usted

When you access our services, channels, or website, we collect Personal Data. In certain circumstances, we may also request Personal Data from you directly.

In other cases, we collect your Personal Data by analyzing how you use our Services or support channels, or by receiving your information from third-party partners.

3. Sin Obligación de Divulgar Información Personal

You are not required to provide us with any Personal Data. However, choosing not to do so may prevent you from accessing certain Services or restrict your access to the website.

4. Qué Datos Personales Recopilamos

The information collected is not personal data and cannot be used to identify you.

4.3 Personal data you provide to us: any personal data you voluntarily share when connecting through us to a third-party online trading platform.

4.4 Personal information you provide directly to third-party platforms to facilitate transactions: this includes your full name, address, phone number, and email address.

5. Base Legal y Motivos del Tratamiento de Datos Personales

Sus Datos Personales son procesados por la empresa para los fines descritos en esta sección, conforme a la base legal aplicable.

Contact us by email for details on the processing carried out to safeguard legitimate interests.

5.4 Below is a list of reasons and legal grounds under which we may use the information you provide to us:

6. Transferencia de Datos Personales a Terceros

La Compañía también puede compartir Datos Personales con terceros que nos prestan servicios como alojamiento web, almacenamiento de datos de direcciones IP y análisis de experiencia de usuario.

You may also request that we share specific personal data with third-party trading platforms. In such cases, we will share the personal data you have provided us with those platforms. Your personal data will be subject to their respective privacy policies and may be shared with multiple third-party trading platforms.

6.3 The Company may share Personal Data with affiliated entities or business partners. This enables the Company to access the resources needed to improve and refine the products and services it offers to clients.

6.4 Where necessary to protect the rights or assets of third parties, the Company is authorized to disclose Personal Data to regulatory, local, or other official authorities.

6.5 We may also share your Personal Data with potential investors or acquirers, company lenders, or any other entity within the group in connection with a proposed or completed transaction — including the transfer or sale of assets belonging to the Company or any group entity — or as part of any merger, restructuring, consolidation, or bankruptcy involving the Company or any other business within the group.

7. Cookies y Servicios de Terceros

We may use third-party services — such as advertising providers or analytics companies — on our website. These third parties may also use cookies or similar technologies.

7.2 Cookies are small text files stored on your device each time you visit the website. They collect information about your preferences and browsing habits to improve your experience, remember your settings, and personalize the products and services most relevant to you. Cookies are also used for statistical and analytical purposes.

Certain cookies we use are session cookies. These are temporarily downloaded to your device and remain active only until you close your browser. Other cookies are persistent — they stay on your device for a period of time after your browser is closed, allowing the Website to recognize you as a returning user and enabling you to resume access to the site.

7.5 Please note that disabling cookies may cause some or all Website features and functionality to not work as intended.

Aviso de Seguimiento en Línea: Este servicio no admite señales de no rastreo.

8. Conservación de Datos Personales

La Empresa conservará sus Datos Personales durante el tiempo necesario para cumplir con la finalidad del tratamiento descrita en esta Política, o por períodos más prolongados según lo permitan las leyes, reglamentos y disposiciones aplicables.

We will share your information with third-party trading platforms for 12 months. If you consent to continued sharing, we will extend this for a further 12 months.

We periodically review the Personal Data we retain to confirm it is no longer needed.

9. Transferencias Internacionales

9.1 Su información personal puede ser transferida a otros países, lo que incluye la transmisión de sus datos personales a terceros países u organizaciones internacionales. La Compañía adopta todas las medidas necesarias para proteger los Datos Personales que usted proporciona y garantizar que quienes los traten puedan ejercer sus derechos y acceder a recursos legales efectivos.

9.3 La Empresa puede proporcionar información sobre las medidas de seguridad utilizadas para proteger sus Datos Personales transferidos a países terceros u organizaciones internacionales. Para solicitarla, escriba a: support@primeworthaniance.com

10. Seguridad de los Datos Personales

10.1 We have implemented appropriate organizational and technical measures to protect Personal Data, including safeguards against accidental or unlawful destruction, loss, or alteration.

We cannot guarantee that your Personal Data will be kept free from errors at all times. We are not liable for any intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data — including Personal Data disclosed due to transmission errors, unauthorized third-party access, or any other cause beyond our control.

En caso de obligaciones legales u otras obligaciones fuera de nuestro control, podríamos vernos obligados a compartir sus Datos Personales con terceros, como autoridades públicas. En tales situaciones, no podemos garantizar la seguridad que dichos terceros apliquen a sus Datos Personales.

10.4 Personal Data cannot be transmitted over the internet with complete security. The Company cannot guarantee the security of any Personal Data you send to us online.

11. Hipervínculos a Sitios Web de Terceros

This website contains links to third-party sites and applications. These sites and applications are not under the Company's supervision, and we are not responsible for how they collect or process Personal Data. This Policy does not apply to any actions taken through those sites or applications.

11.2 When accessing any third-party website or application, read their privacy policy before using their services. Exercise caution when sharing any personal data with them.

12. Modificaciones a Esta Política

This Policy may be updated at any time. When changes are made, the revised Policy will be published on our website.

12.2 When we make significant changes to this Policy, we will notify you through appropriate channels and post an announcement on our website.

Unless otherwise specified, any amendments take effect upon publication of the revised Policy.

13. Sus Derechos

You have the right to request that we verify the accuracy of the Personal Data collected about you, correct any errors, and delete any Personal Data we no longer require. You may also restrict the scope of how your personal data is processed.

13.2 If you are an EEA resident, please refer to this page. These rights apply to the personal data you provide to us. To exercise any of these rights, send an email to the address below.

13.3 Access Rights The Company may verify the accuracy of the Personal Data it processes about you. You may request access to your Personal Data at any time. The Company will provide one electronic copy of your Personal Data currently being processed and may charge a reasonable fee for additional copies. Data will be made available in electronic format upon request. The right to access Personal Data must not conflict with the rights and freedoms of third parties. If a request would be detrimental to the rights or freedoms of another person, the Company may decline or limit its ability to fulfill it.

13.4 Derecho de rectificación La Compañía está facultada para rectificar los Datos Personales inexactos. Usted tiene derecho a exigir la rectificación de cualquier Dato Personal incompleto o inexacto que le concierna, considerando el motivo del tratamiento.

13.5 Right to Erasure The following grounds apply: (a) The Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) You withdraw your consent and no legal basis for processing exists; (c) You object, on grounds relating to your particular situation, to the processing of Personal Data concerning you where that processing is based on legitimate interests pursued by Us or by a third party; (e) The Personal Data has been processed unlawfully; or (f) The Personal Data must be erased to comply with a legal obligation binding on the company. This right does not apply where processing is necessary (a) to comply with a legal obligation under applicable law; or (b) to establish, exercise, or defend legal claims.

13.6 Processing Restrictions If you have concerns about the accuracy of your Personal Data, you may request that the Company restrict its processing. Where such a restriction is requested, your Personal Data may only be retained with your consent, to establish, exercise, or defend legal rights, to protect the rights of another individual, or where a significant public interest reason exists within the European Union or a Member State.

13.7 Right to Data Portability Where processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the right to access and review the Personal Data you have provided to the Company. You may request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Exercising your right to data portability does not affect your rights under the right to erasure. The right to data transfer does not override the rights or freedoms of third parties.

13.8 Derecho de oposición Usted tiene derecho a oponerse, en cualquier momento, a cualquier tratamiento de Datos Personales que le conciernan y que esté basado en intereses legítimos perseguidos por la Empresa o un tercero, incluida la elaboración de perfiles basada en dichos intereses. Si la Empresa acredita fundamentos legítimos imperiosos para dicho tratamiento, este solo podrá continuar si usted no logra demostrar que sus derechos, libertades o intereses prevalecen sobre los de la Empresa, o que el tratamiento es necesario para el ejercicio, establecimiento o defensa de derechos legales. En materia de marketing directo, usted tiene derecho a oponerse en todo momento al tratamiento de sus Datos Personales con dicha finalidad.

13.9 Right to Withdraw Consent You may withdraw your consent to our processing of your Personal Data at any time. Withdrawal does not affect the lawfulness of any processing carried out prior to that withdrawal. You have the right to lodge a complaint with the relevant supervisory authority. A complaint may be submitted to a supervisory authority established by a Member State to protect individuals' fundamental rights in connection with the processing of Personal Data within the European Union. European Union and Member State law may limit your rights regarding your Personal Data, as set out in this section 13.

We will provide the information requested under the rights set out in section 13 of this agreement within one month of receiving your request. If necessary, this period may be extended by up to two months, depending on the nature and volume of requests received. We will notify you of any extension, along with the reasons for it, within one month of receiving your request.

Provided the request falls within the rights granted under Article 13 and does not contradict its provisions, information will be made available at no charge. If a request is unjustified or excessive — particularly where it is repetitive — we may charge a reasonable fee to cover the administrative costs of providing the information or carrying out the requested action. We may also decline to act.

If there is any doubt about the identity of the person who submitted a request, we may ask the requester to provide reasonable means of identification.